How to Reserve ?
When you are ready to reserve a trip, click on "Dates and Prices" in the program page.
Read the section "How to reserve with...."
2 options exist on the site :
1-The Agency is connected to the online payment system on our website :
Reservations can be made directly on www.icietlanature.com with secure online payment.
You are buying directly from the Outdoor company that has created the trip. Payment goes directly to the their bank account.
Click on "RESERVE", or "BOOK NOW".
Choose your dates, enter your identity, and follow the instructions. The payment is made with your credit card number directly to the Agency's Bank Account. Within 48h we will send you a confirmation invoice by e-mail.
2- The Agency is not connected yet to our secure online payment :
Reservations can be made directly on www.icietlanature.com but the payment will be done directly with the Agency by Credit Card or Wire after you receive confirmation from us within 48h.
Click on "reserve this trip" in the "Dates and Prices" section.
SALES CONDITIONS of Ici & La Nature's partner agencies
You the consumer are protected under French travel law when booking a trip with Ici et La Nature. All travel companies on this web site have a French travel license or in the case of an individual guide have authorization to sell package trips. Booking a trip from one of our partners implies that you fully accept their general booking conditions below, governed by the application of French Law concerning the relationship between travel agencies and their clients, dated June 17th, 1994. Numbers 1 to 9 are common to all of Ici & La Nature's partners on this website. Only number 10 is slightly different depending upon which partner you are reserving with and in the case of number 10 there is only a slight difference between each partner agency.
1. PRICE
The prices listed on our website are “starting from” prices. The applicable and definitive trip prices are listed on the individual trip pages at the time of the booking request. All prices are in Euros and are payable in Euros.
2. TRAVEL INSURANCE
We highly recommend that you possess a multi-risk insurance that includes: cancellation, rescue and repatriation, medical costs, lost & stolen luggage, late plane, etc.
3. ACCOUNTABILITY
3.a CIVIL LIABILITY
In accordance with French regulations, all sellers of travel on the web site Ici & La Nature are insured for professional civil liability. However, Ici & La Nature and its partners cannot be substituted for a traveller’s personal civil liability insurance – which each traveller must possess.
3.b RISKS AND RESPONSIBILITY
Information contained on our website is to be used as a reference only. Ici & La Nature reserves the right to modify that information at any moment.
In accordance with article 23 of the French Law of July 13th, 1992, Ici & La Nature or any partner agency present in the website cannot be held responsible for the following circumstances:
- delay or impossibility for a client to obtain the necessary travel documents.
- loss of those documents.
- unexpected or uncontrollable events such as a strike, social instability, weather, etc.
All trips that are interrupted or shortened by the client for whatever reason cannot lead to a reimbursement of any kind.
During the trip, program modifications due to logistical difficulties, safety issues, or any unexpected event may occur. Ici & La Nature and its partner agencies cannot be held responsible for such modifications. Clients will not be reimbursed or compensated as a result.
In light of the nature of active trips:
- Each participant must strictly follow the advice given in the detailed program and by the guide, or for a self-guided trip in the trip’s Road Book.
- Each participant must be conscious of risks incurred related to active travel. Ici & La Natureand the partner agencies represented on its website and their guides cannot be held responsible for any consequences related to such risks.
Ici & La Nature, its partnersand the guides running a trip cannot be held responsible for the carelessness of an individual or for participants in a group. Participants under the age of 18 remain always under the responsibility of their parental authority or an adult designated by the parental authority, and will be accompanied by that authority during the trip.
Self-guided trips do not have guides.The trip cost includes aRoad Bookwith a detailed description of the route as well as a map of the region in question. Booking a self-guided trip implies that the participants have an adequate knowledge of map-reading and orienteering. All participants must conduct themselves in a safe manner and follow the guidelines set in the Road Book. The partner agency cannot be held responsible for accidents caused by the carelessness of a participant.
The partner agency cannot be held responsible for an erroneous interpretation by the participant of the Road Book or the map. Self-guided trips imply the acceptance of a risk – as small as it may be – that natural and built landmarks may sometimes change and so may not perfectly correspond to the Road Book or map. As a consequence, each participant, their family members and beneficiaries agree not to hold Ici & La Nature or its partner agencies responsible for accidents and incidents that may occur as a result of such modifications.
By sending a deposit you certify that you do not have any physical condition or disability that would create a hazard for you or other travelers. Ici & La Nature and its partner agencies reserve the right to not accept a participant or to retain a participant whose health or actions during a trip impedes the operation of a trip or compromises the welfare or enjoyment of fellow participants.
4. COMPLAINTS
All complaints concerning trips must be addressed to Ici & La Nature, within 15 days of the trip’s end date, by certified mail with a proof of delivery.
5. LITIGATION
Any litigation concerning any of the conditions listed will fall under the jurisdiction of the partner agencies' local "Tribunal de Commerce" with only French Law being applicable.
6. INFORMATION
Any requests for information and bookings are processed by computer. You have the right to access and to modify the information concerning you [article 34 of the Law “Informatique et Libertés” (freedom of information)].
7. PHOTOS / ILLUSTRATIONS
Photographs, maps and illustrations contained within this website are not contractual.
8. RESERVATIONS
All trip reservations must be accompanied by a deposit of 30% of the total cost of the program. Reservations will be made according to available space for the trip in question. A reservation is definitive once confirmation is sent to a client by either email, mail or fax. The written statements included in the confirmation are considered as accepted by both parties. The balance of a trip price is due at the latest 30 days before the trip departure. Failure to pay the balance of a trip within 30 days of the trip departure can result in canceling the reservation without compensation. In the case of a booking less than 30 days before a trip’s departure, the total trip price of the trip must be paid.
9. CANCELLATION / MODIFICATION BY THE AGENCY
If the number of confirmed participants in a group is less than the minimum required to run a trip, Ici & La Nature and its partners reserve the right to cancel the trip.The participants will be notified of such a cancellation at the latest 21 days before the trip departure.
Ici & La Nature and its partners also reserve the right to cancel a trip due to an unexpected or uncontrollable event, social instability, strike, bad weather, or if in any way Ici & La Nature or its partners deems the safety of participants could be compromised. In the case of such a cancellation the client will be refunded the deposit paid for the trip, or the total trip cost if already paid. The refund will be for the amount paid in Euros. Due to currency fluctuations, the amount you receive in your local currency may be different than the amount you paid.
However in all cases, the client will not be entitled to additional compensation. Ici & La Nature and its partners cannot be held responsible for additional costs paid by the client in preparation of the trip (passport, airline tickets, etc.).
See Chemins du Sud's cancellation conditions below.
See Mer Montagne Aventure's cancellation conditions below.
See Compagnie des Sentiers Maritimes' cancellation conditions below.
See Chemins de France's cancellation conditions below.
See Evazio's cancellation conditions below.
See Nouvel Itineraire's cancellation conditions below.
Chemins du Sud's sales conditions
10. CANCELLATION / MODIFICATION AT THE CLIENT’S INITIATIVE
10.a TRIP MODIFICATION
Any trip modification made by a client more than 30 days before the trip departure incurs a cost of 50 euros per person. If the modification occurs within 30 days of the trip departure, it is considered as a cancellation, and so cancellation penalties will be applicable by the agency from which you booked with (see chart below).
10.b CANCELLATION
A client's cancellation is based upon the business day we receive written notification (e-mail, mail or fax). Cancellation fees are as follows :
- from 30 days to 21 days prior to the trip departure: 25% of the total trip price will be withheld.
- from 20 days to 8 days prior to the trip departure: 50% of the total trip price will be withheld.
- from 7 days to 2 days prior to the trip departure: 75% of the total trip price will be withheld.
- less than 2 days before the trip departure or no show: 100% of the total trip price will be withheld.
Any cancellation or modification must be communicated to us as soon as possible, and must be confirmed by e-mail or fax.
CHEMINS DU SUD, 52 rue des Pénitents, BP 155, 84124 Pertuis Cedex FRANCE
Tel : +33 (0) 490 090 606 - Fax : +33 (0) 490 090 605
www.cheminsdusud.com
infos@cheminsdusud.com
SIREN 438 90 55 98 00027, Code APE : 633 Z
French travel agency license : N° LI 048-01-0001
Déclaration Jeunesse et Sports : D 037 48 95
Bank guarantee : Banque Populaire du Midi
Insurance policy : RC Prof. : Mutuelles du Mans N807605936W
Mer Montagne Aventure sales conditions
10. CANCELLATION / MODIFICATION AT THE CLIENT’S INITIATIVE
10.a TRIP MODIFICATION
Any trip modification made by a client more than 45 days before the trip departure incurs a cost of 65 euros per person. If the modification occurs within 45 days of the trip departure, it is considered as a cancellation, and so cancellation penalties will be applicable by the agency from which you booked with (see chart below).
10.b CANCELLATION
A client's cancellation is based upon the business day we receive written notification (e-mail, mail or fax). Cancellation fees are as follows :
- from 45 days to 21 days prior to the trip departure: 25% of the total trip price will be withheld.
- from 20 days to 8 days prior to the trip departure: 50% of the total trip price will be withheld.
- from 7 days to 2 days prior to the trip departure: 75% of the total trip price will be withheld.
- less than 2 days before the trip departure or no show: 90% of the total trip price will be withheld.
Any cancellation or modification must be communicated to us as soon as possible, and must be confirmed by e-mail or fax.
Jean Marc Cotta
Compagnie des Sentiers Maritimes' sales conditions
10. CANCELLATION / MODIFICATION AT THE CLIENT’S INITIATIVE
10.a TRIP MODIFICATION
Any trip modification made by a client more than 30 days before the trip departure incurs a cost of 60 euros per departure if the trip costs 500 euros or less or 60 euros per person if a trip costs more than 500 euros. If the modification occurs within 30 days of the trip departure, it is considered as a cancellation, and so cancellation penalties will be applicable by the agency from which you booked with (see chart below).
10.b CANCELLATION
A client's cancellation is based upon the business day we receive written notification (e-mail, mail or fax). Cancellation fees are as follows :
- from 30 days to 21 days prior to the trip departure: 25% of the total trip price will be withheld.
- from 20 days to 8 days prior to the trip departure: 50% of the total trip price will be withheld.
- from 7 days to 2 days prior to the trip departure: 75% of the total trip price will be withheld.
- less than 2 days before the trip departure or no show: 100% of the total trip price will be withheld.
Any cancellation or modification must be communicated to us as soon as possible, and must be confirmed by e-mail or fax.
Randobalad
S.A.R.L. au capital de 30 600 €
French travel agency license n° LI.035.96.0006
RCS : Rennes 384.156.972.00042
APE 7912 Z
Bank guarantee : APS 15 Av Carnot 75017 PARIS
Insurance policy : RC Gpe Generali, 5 rue de Londres, 75456 Paris cedex
Chemins de France's sales conditions
10. CANCELLATION / MODIFICATION AT THE CLIENT’S INITIATIVE
10.a TRIP MODIFICATION
Any trip modification made by a client more than 30 days before the trip departure incurs a cost of 50 euros per person. If the modification occurs within 30 days of the trip departure, it is considered as a cancellation, and so cancellation penalties will be applicable by the agency from which you booked with (see chart below).
10.b CANCELLATION
A client's cancellation is based upon the business day we receive written notification (e-mail, mail or fax). Cancellation fees are as follows :
- from 30 days to 22 days prior to the trip departure: 25% of the total trip price will be withheld.
- from 21 days to 15 days prior to the trip departure: 50% of the total trip price will be withheld.
- from 14 days to 8 days prior to the trip departure: 75% of the total trip price will be withheld.
- from 7 days to 2 days prior to the trip departure: 90% of the total trip price will be withheld.
- less than 2 days before the trip departure or no show: 100% of the total trip price will be withheld.
Any cancellation or modification must be communicated to us as soon as possible, and must be confirmed by e-mail or fax.
CHEMINS DE FRANCE,
Brigitte HUGUET
36 rue Jean Sarrailh
64360 Monein
Tel : 05 59 21 37 57 -Fax : 05 59 60 43 94
www.chemins-de-france.com
chemins-de-france@wanadoo.fr
EURL au capital statutaire de 7 500 euros.
French travel agency license : 064 08 0002
TVA FR 555 01 61 24 93
10. CANCELLATION / MODIFICATION AT THE CLIENT’S INITIATIVE
10.a TRIP MODIFICATION
Any trip modification made by a client more than 30 days before the trip departure incurs a cost of 50 euros per person. If the modification occurs within 30 days of the trip departure, it is considered as a cancellation, and so cancellation penalties will be applicable by the agency from which you booked with (see chart below).
10.b CANCELLATION
A client's cancellation is based upon the business day we receive written notification (e-mail, mail or fax). Cancellation fees are as follows :
- from 30 days to 22 days prior to the trip departure: 25% of the total trip price will be withheld.
- from 20 days to 8 days prior to the trip departure: 50% of the total trip price will be withheld.
- from 7 days to 3 days prior to the trip departure: 75% of the total trip price will be withheld.
- less than 2 days before the trip departure or no show: 100% of the total trip price will be withheld.
Any cancellation or modification must be communicated to us as soon as possible, and must be confirmed by e-mail or fax.
EVAZIO
38, Cours du Maréchal Foch
33000 Bordeaux
Tel: +33 (0)5 56 79 25 05
Fax: +33 (0)5 56 51 38 47
www.evazio.com
10. CANCELLATION / MODIFICATION AT THE CLIENT’S INITIATIVE
10.a TRIP MODIFICATION
Any trip modification made by a client more than 30 days before the trip departure incurs a cost of 50 euros per person. If the modification occurs within 30 days of the trip departure, it is considered as a cancellation, and so cancellation penalties will be applicable by the agency from which you booked with (see chart below).
10.b CANCELLATION
A client's cancellation is based upon the business day we receive written notification (e-mail, mail or fax). Cancellation fees are as follows :
- from 30 days to 22 days prior to the trip departure: 25% of the total trip price will be withheld.
- from 20 days to 8 days prior to the trip departure: 50% of the total trip price will be withheld.
- from 7 days to 3 days prior to the trip departure: 75% of the total trip price will be withheld.
- less than 2 days before the trip departure or no show: 100% of the total trip price will be withheld.
Any cancellation or modification must be communicated to us as soon as possible, and must be confirmed by e-mail or fax.
NOUVEL ITINERAIRE
Chemin de la piscine
66110 Amélie les bains
Tel: +33 (0)4 68 39 23 49
French Travel License n° IM066100001
www.nouvel-itineraire.com
surmesure@nouvel-itineraire.com
If ever there should arise a problem that can not be dealt with together and that is not covered by the "terms and conditions" of this contract, you are in agreement that only French law can be competent, no matter where a trip is being run.
Our general terms and conditions of sale are in conformity with (French law) the provisions of decree n° 94-490 of June 15, 1994 in application of article 31 of Act n° 92-645 of July 13, 1992 establishing the terms and conditions of operations of businesses involved the organization and sale of travels and stays. In order to comply with the legal provisions, we reproduce articles 95 to 103 of this decree below.
A copy of French travel law :
1° the destination, means, characteristics and categories of transport used;
2° The type of accommodation, its situation, its level of comfort and its main characteristics, its certification and tourism classification corresponding to the regulation or customs of the host country;
3° the meals provided;
4° Description of the itinerary when it's a tour;
5° the administrative and health procedures to satisfy especially when crossing borders, and their times of completion;
6° the visits, excursions and other services included in the package price or possibly available with a price supplement;
7° The smallest or largest size of the group which permits realization of the travel or stay as well as, if realization of the travel or stay is subject to a minimum number of participants, the deadline provided for informing the consumer in the event of travel or stay cancellation; this deadline cannot be less than twenty-one days before departure;
8° the amount or percentage of the price to pay as an installment upon conclusion of the contract and the schedule of payment for the balance;
9° the modes of price revision as specified by contract pursuant to article 100 of the present decree;
10° the terms and conditions of contract cancellation;
11° the terms and conditions of cancellation are defined in articles 101 102 and 103 hereinafter.
12° The specific information related to the risks covered and the subscribed amount of coverage, under an insurance contract, for the consequences of professional civil liability of travel agencies and of civil liability of non-profit associations and entities, and local tourist entities;
13° Information regarding optional subscription to an insurance contract covering the consequences of certain events of cancellation or to assistance contract covering certain specific risks, especially the cost of repatriation on grounds of accident or sickness.
1° the name and address of the seller, its guarantor and insurer as well as those of the organizer;
2° the travel destination (s) and, in the case of a fragmented trip, the various periods and their dates;
3° The means, characteristics and categories of transport used, the dates, hours and locations of departure and return; 4° The type of accommodation, its situation, level of comfort and main characteristics, its tourist classification by virtue of the regulations or customs of the host country;
5° the number of meals provided;
6° the itinerary if it's a tour;
7° the visits, excursions or other services included in the total price of travel or stay;
8° the total price of services invoiced with the indication of any possible price revision by virtue of the provisions of article 100 hereinafter;
9° Specification, if necessary, of fees or taxes related to certain services such as touchdown, landing, boarding taxes in ports and airports, residence taxes when not included in the price of the service (s) provided;
10° The schedule and modes of payment of the price; in any event, the last payment made by the purchaser shall not be less than 30 % of the travel or stay price and must occur upon remittance of the documents allowing the travel or stay;
11° the particular terms and conditions requested by the purchaser and agreed to by the seller;
12° The methods according to which the purchaser may submit to the seller a complaint for non-performance or improper performance of the contract, which complaint must be sent as soon as possible by registered letter with an acknowledgement of receipt, and, when applicable, notified in writing to the travel organizer and to the provider of services involved;
13° the deadline provided for informing the purchaser in the event of a travel or stay cancellation by the seller if realization of the travel or stay is subject to a minimum number of participants, in accordance with the provisions of 7° of article 96 herein above;
14° the terms and conditions of contractual cancellation;
15° the terms and conditions of cancellation specified in articles 101, 102 and 103 hereinafter;
16° Specific information related to the risks covered and the amount of coverage, under insurance contract, for the consequences of professional civil liability of the seller;
17° Specifications regarding the insurance contract covering the consequences of certain events of cancellation subscribed by the purchaser (policy number and insurer's name) as well as those regarding the assistance contract covering certain particular risks, especially the cost of repatriation on grounds of accident or sickness; in such event, the seller must provide the purchaser with a document specifying at least the risks covered and those excluded;
18° the deadline for informing the seller in the event of contract assignment by the purchaser;
19° the commitment to provide to the purchaser in writing, at least ten days before the date scheduled for his departure, the following information:
a) The name, address and telephone number of the seller's local representative or, in the absence thereof, the names, addresses and telephone numbers of the local entities that may assist the consumer in the event of difficulty or, in the absence thereof, the call number enabling the seller to be reached in the event of an emergency;
b) For foreign travels and stays of minors, a telephone number and an address for direct contact with the child or the person on site in charge of his trip.
- Either terminate the contract and obtain immediate refund of the sums paid;
- Or accept the change or the replacement travel proposed by the seller; an amendment to the contract specifying the changes made is then signed by the parties. Any price reduction comes in the form of deduction from the sums that the purchaser may still owe and, if the payment already made thereby exceeds the price of the service changed, such additional payment must be returned to the purchaser before the date of his departure.
- Either propose services in replacement of those specified, by possibly bearing any additional charge and, if the services accepted by the purchaser are of a lower quality, the seller must reimburse him, upon his return, the price difference;
Or, if unable to propose services of replacement or if they are refused by the purchaser, provide without additional charge, transport tickets to ensure his return under terms and conditions that may be considered equivalent, to the location of departure or to another location agreed to by the two parties.
